Review:

I called Precision on 4/10/2020 to replace the weatherstripping on a newer (2018) garage door. I was pleasantly surprised when they said they could have someone out to replace the weatherstripping the same day and within a few hours. The receptionist that scheduled the appointment asked in detail what the service call was regarding, even going as far as asking the length of the garage door to ensure the technician was prepared for the job. I was impressed at the speed and the organization of the whole operation. It was becoming easy to see the reason for the overwhelming positive reviews from my google search. However, upon the technicians arrival, he explained he did not have weatherstripping on his truck and I would need to reschedule to make another appointment. Not sure where the breakdown was, but it was an interesting experience and will be a funny story to share; the day I called the repair man for weatherstripping and he showed up WITHOUT weatherstripping.

Review:

Called in for service to reinstall the cables on the spring and quote a replacement seal. Was initially charged a service call plus labor on the job. Technician chose to remove the upper strut on the garage door partially and let it hang so he could access the springs better and make the job “safer” When he reinstalled the upper strut on the door, he used an impact driver without an extension and left the majority of the strut screws stripped or not tightened. The technician then reconnects the garage door opener and informs me that the upper panel is bent. And needs to be replaced, but can be opened manually, and will waive the $65 service call. The door was completely functional and recently serviced, but cables were removed temporarily for maintenance. I highly recommend using a different company, as I will have to call a different company to see if the damage caused by this technician can be repaired from negligence in reattaching a cross brace and bending it as he didn’t fully remove it.

Review:

Service was scheduled for between 1-5 when I could actually be available. Instead they came at 9 to inquire about repairs to my son, who knows nothing. He was offered different packages, including a brand new door for $1600. I have 0 information & still don’t know what is happening with my repair because nobody can get a hold of the serviceman who came to my house. My son knows nothing except we spent $100. Wth?

Review:

Both of your technicians were very knowledgeable in knowing what was broken and what needed to be replaced. They were very speedy but accurate in making the repairs to my garage door. I am very pleased with your service .

Review:

The service was good, but I feel I was overcharged for the 2 springs. Angie's showed the estimated cost of 2 new springs in the $200-225 range, but I was charged $430 for 2 new springs. This means I was badly overcharged in a situation I had no control over, since this was an emergency. What gives?

Review:

Would not recommend. The entire experience was very shady and the final price was much higher than they quoted over the phone.

Ethan, Good morning, I do apologize for you not recommending us to others. I did go back and listen to the call when it was booked, and the prices that were given over the phone are in line with what you paid. I am sorry for any confusion. Regards, Greg